PRIVACY POLICY

We view protection of your privacy as a very important principle. We understand clearly that you and your Personal Information is one of our most important assets. We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how MASLIFECARE Enterprises and its affiliates collect, use, share or otherwise process your personal information through the website www.maslifecare.com.

Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

This Privacy Notice describes how we collect and use your personal information in relation to MASLIFECARE websites, applications, products, services, events, and experiences that reference this Privacy Notice.

Personal Information We Collect

We collect your personal information in the course of providing our online services to you.

Here are the types of information we gather:

a) Information You Give Us: We collect any information you provide to us.

Examples of Information We Collected:

• 2) Create or administer your MASLIFECARE account (and you might have more than one account if you have used more than one email address when using our Website.
• 3) Configure your settings for, provide data access permissions for, or otherwise interact with our Website.
• 3) Configure your settings for, provide data access permissions for, or otherwise interact with our Website.
• 4) Communicate with us by phone, email, or otherwise;
• 5) Complete a questionnaire, or other information request forms;
• 6) Post on our website or participate in community features; and
• 7) Employ notification services. Depending on your use of our website, you might supply us with such information as:

· your name, email address, physical address, phone number, and other similar contact information;

· payment information, including credit card and bank account information;

· information about your location;

· information about your contacts;

· usernames, aliases, and other authentication and security credential information;

· content of feedback, testimonials, inquiries and any phone conversations, chat sessions and emails with or to us;

· Your image (still/video), voice, and other identifiers that is personal to you when you attend an MASLIFECARE event.

b) Automatic Information: We automatically collect certain types of information when you interact with us.

We collect information automatically when you:

· Visit, interact with, or use MASLIFECARE Offerings (including when you use your computer or other device to interact with MASLIFECARE Offerings);

· Download content from us;

· Open emails or click on links in emails from us; and

· Interact or communicate with us (such as when you attend an MASLIFECARE event or when you request customer support).

Examples of the information we automatically collect include:

· Network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;

· Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;

· The location of your device or computer;

· Authentication and security credential information;

· Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads;

· MASLIFECARE Offerings metrics, such as offering usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs;

· The full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time) and MASLIFECARE Offerings, content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);

· Email addresses and phone numbers used to contact us; and

· Identifiers and information contained in cookies.

How We Use Personal Information

We use your personal information to operate, provide, and improve MASLIFECARE offferings. Our purposes for using personal information include:

a) Provide MASLIFECARE Offerings: We use your personal information to provide and deliver MASLIFECARE Offerings and process transactions related to MASLIFECARE Offerings, including registrations, purchases, and payments.

b) Measure, Support, and Improve MASLIFECARE Offerings: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop MASLIFECARE Offerings

c) Recommendations and Personalization: We use your personal information to recommend MASLIFECARE Offerings that might be of interest to you, identify your preferences, and personalize your experience with MASLIFECARE Offerings.

d) Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information. For example, we collect bank account information from MASLIFECARE Marketplace customers for identity verification.

e) Communicate with You: We use your personal information to communicate with you in relation to MASLIFECARE Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.

f) Marketing: We use your personal information to market and promote MASLIFECARE Offerings.

g) Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers.

h) Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

We use data collection devices such as "cookies" on certain pages of the Platform to help analyses our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.

Location of Personal Information

MASLIFECARE Enterprises is located in the India. Depending on the scope of your interactions with our website, your personal information may be stored in or accessed from India.

How We Secure Information

a) At maslifecare.com, security is our highest priority. We design our systems with your security and privacy in mind.

b) We maintain a wide variety of compliance programs that validate our security controls. We protect the security of your information during transmission to or from MASLIFECARE website, products, or services by using encryption protocols and software.

c) We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

d) We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.

POLICIES

Profanity Policy

MASLIFECARE prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. Please report any violations of this policy to the correct area for review:

• Report offensive Display Names

• Report offensive language in a listing or otherwise

If a feedback comment; or any communication made between Users on the Website; or email communication between Users in relation to transactions conducted on Website contain profanity, please review Our feedback removal policy and submit a request for action/removal.

Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.

MASLIFECARE will consider the circumstances of an alleged policy violation and the user's trading records before taking action.

Violations of this policy may result in a range of actions, including:

1. Limits placed on account privileges;

2. Loss of special status;

3. Account suspension.

Returns Policy

Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the MASLIFECARE website. Following situations may arise:

• 1. Item was defective
• 2. Item was damaged during the Shipping
• 3. Products was / were missing
• 4. Wrong item was sent by the Seller.

Return could also result in refund of money in most of the cases.

Points to be noted:

• 1. Seller can always accept the return irrespective of the policy.
• 2. If Seller disagrees a return request, Buyer can file a dispute under the Buyer Protection Program.

We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.

Buyer need to raise the refund request within 10 days from the date of payment realization.

In the event the Seller accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.

Refund Policy

After using 75% of the products, if the said quality is not achieved, 25% of the product should be returned to the distributor within 30 days and communicated to MASLIFECARE Enterprises via email, whatsapp, call in any of these ways.

Email Abuse & Threat Policy

MASLIFECARE encourages its users to be professional, courteous and respectful when communicating by email. However, MASLIFECARE will investigate and can take action on certain types of unwanted emails that violate MASLIFECARE policies.

Customer Support

You can reach our customer support team to address any of your queries or complaints related to product and services by clicking the link, selecting your order and choosing 'Need Help' option www.maslifecare.com .

Queries related to Privacy Policy

If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above